Returns & Exchanges
At Jewelry Saving Lives, we want you to love your purchase and the impact it makes. If you are not completely satisfied, we offer a 30-day return policy for most items in their original, unworn condition.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a prepaid shipping label and authorization form.
Prepare the Package
Place the jewelry in its original gift box and secure it inside a padded mailer to ensure it arrives back to us safely and undamaged.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing